Be a results-oriented manager! Create an environment of trust and shared accountability. Stop micro-managing – start empowering. This series will provide practical tools and actionable strategies to energize your team to give it their all, set performance expectations and goals, empower and support and much more. These 1-hour courses meet the requirements of Government Code 19995.4 (c) of 20-hours of continuing professional education in leadership biennially.
Better 1 on 1's
Regular one-on-one meetings with your direct reports are essential. It’s the perfect time to build trust and learn about their successes and challenges. You can also ask for feedback on how you can better support them. In this webinar, you’ll learn techniques for getting the most out of these high-priority meetings.
Coaching for Performance
Coaching your staff is imperative to both your success and your staff’s success. Taking the time to invest in developing staff will help with their career development, office morale, and unit productivity. Supervisors rely on staff to complete the work, so working together to improve staff competencies benefits everyone, including the organization.
Discipline and Documentation
In this webinar, we’ll review the basics of progressive discipline and best practices for handling discipline issues when they arise. We’ll also discuss your responsibilities during the discipline process and how to properly document employee performance, both good and bad.
Empowerment Through Accountability
To create accountable work cultures, buy-in and follow through are essential. In this course, we will discuss best practices to include and empower employees by creating shared agreements and following up with the accountable conversation to hold people to the agreements they make.
Energizing People for Performance
A universal struggle of managers is how to motivate employees; sometimes we may feel unmotivated ourselves. In this one-hour webinar, we’ll discuss what it means to be motivated (and unmotivated) and strategies for energizing employees toward better performance.
Giving and Receiving Feedback
Giving feedback to the people who report to us is an essential part of managing others’ performance. Feedback should be meaningful. That sounds easy, but giving constructive feedback can be uncomfortable—and, it’s even possible to go wrong with positive comments. In this one-hour webinar, we’ll discuss strategies for giving feedback. We’ll also talk about how we can learn to be more receptive and less defensive when someone gives us feedback about our own performance or behavior.
Recognizing Employees Contributions
Giving feedback to the people who report to us is an essential part of managing others’ performance. Feedback should be meaningful. That sounds easy, but giving constructive feedback can be uncomfortable—and, it’s even possible to go wrong with positive comments. In this one-hour webinar, we’ll discuss strategies for giving feedback. We’ll also talk about how we can learn to be more receptive and less defensive when someone gives us feedback about our own performance or behavior.
Reinvent Your Performance Metrics for Today's Workplace
Take a new look at how you measure employee performance in today’s hybrid work environment. Metrics that focus on outcomes over process can help to create a more equitable and successful process for managing performance.
The Performance Gap Conversation
Feedback is essential for growth and performance improvement, yet many managers find these critical conversations difficult and may avoid them. In this course, you will learn important tactics to create a successful gap conversation that leads to a desired shift or change in work performance.
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