Learn how one local government agency is seeking to achieve a measurable increase in customer performance by reframing telework or remote work as an opportunity to improve versus a problem to solve. Learn how they assessed their Teleperformance. Learn how department leaders used those measures to improve their performance. Joining us for this presentation is Steve Rose, MHR, MA and Director of Resources and Susan Kadera, IPMA-SCP and Senior Management Analyst from the County of Nevada, CA.
CPS HR Consulting is a self-supporting public agency providing a full range of integrated HR solutions to government and nonprofit clients across the country. Our strategic approach to increasing the effectiveness of human resources results in improved organizational performance for our clients. We have a deep expertise and unmatched perspective in guiding our clients in the areas of organizational strategy, recruitment and selection, classification and compensation, and training and development.