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Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Coaching and Mentoring for Leaders


Today, coaching is becoming a “go to” competency within organizations for development and growth. Coaching and mentoring processes are often confused with each other. There are clear and appropriate times to use either coaching or mentoring. During this program, we will create clarity between multiple “development” competencies. Coaching is a process that enables learning and development to occur and performance to improve at anytime and anyplace. Coaching helps to lay the foundation for improving the relationship between managers and the people they support and depend on. It recognizes the importance of clear agreements in all interactions and provides a context to create the safe environment essential for a manager and employee to engage in open and honest dialogue and communication.

The course meets the requirements of Government Code 19995.4(c) of 20-hours of continuing professional education biennially for all levels of supervisors in state service.

Supervisors, managers and leaders

• Define coaching, mentoring, training and counseling

• Identify and develop core coaching and mentoring competencies

• Create opportunities for coaching and mentoring

• Leverage questioning for development and growth

• Create an environment to overcome barriers to success

• Demonstrate workplace coaching and mentoring conversations

• Practice coaching conversations

• Establish a partnership agreement for goal attainment

• Create an action plan for further development and growth