More Than 250
Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Emotional Intelligence


Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight on how emotion influences motivation and behavior. In this workshop you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions.

With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

Appropriate for all levels
  • Define emotional intelligence
  • Define the ability-based model of emotional intelligence
  • Gain new skills in identifying emotions
  • Learn a process for using and understanding emotions
  • Understand associated verbal and nonverbal communication
  • Use the concepts and techniques for application in the workplace