More Than 250
Courses
Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Emotional Intelligence

1-DAY COURSE

Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight on how emotion influences motivation and behavior. In this workshop you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions.

With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

WHO SHOULD ATTEND:
Appropriate for all levels
LEARNING OBJECTIVES
  • Define emotional intelligence
  • Define the ability-based model of emotional intelligence
  • Gain new skills in identifying emotions
  • Learn a process for using and understanding emotions
  • Understand associated verbal and nonverbal communication
  • Use the concepts and techniques for application in the workplace