Managing your time and your participants are two of the hardest parts of facilitation. Most presenters struggle with ending on time and getting through all of their materials, especially when interruptions abound—which is part of behavior management. How you field questions and deal with difficult participants affects your timing, but more importantly, how you’re perceived as a speaker and colleague. In this one-day class, you’ll learn strategies for beginning and ending on time, and making the part in between the best environment for everyone present.
• Strategies for both shortening and stretching your presentation so you end on time
• Learn how to anticipate and respond to questions from the audience in a professional and constructive manner
• Ways to deal with difficult personalities that interrupt your presentation
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