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Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Giving and Receiving Meaningful and Constructive Feedback


Giving feedback to the people who report to us is an essential part of managing others’ performance. Feedback should be meaningful. That sounds easy, but giving constructive feedback can be uncomfortable—and, it’s even possible to go wrong with positive comments.

In this half-day course, we’ll discuss strategies for giving feedback. We’ll also talk about how we can learn to be more receptive and less defensive when someone gives us feedback about our own performance or behavior.

The course meets the requirements of Government Code 19995.4(c) of 20-hours of continuing professional education biennially for all levels of supervisors in state service.

Supervisors and managers
  • Learn to be more receptive and less defensive when receiving feedback
  • Develop the ability to give more effective positive and negative feedback
  • Prepare to provide effective, meaningful feedback