Day 1: Leading in a Complex Environment

Day 1 of the program explores the tools leaders need to fully understand their management and leadership responsibilities and how to use their unique role to drive results.

WHO SHOULD ATTEND:

Managers who have been in the position for 12 months or less, who have recently joined a new department or who need a refresher

LEARNING OBJECTIVES

• Anticipate change

• Articulate a future state

• Engage stakeholders in understanding and working with goals and results

• Proactively effect organizational culture

• Apply emotional intelligence to high-stakes interpersonal interactions

• Cultivate and build trust

• Assess consequences and rewards of delegation