This program for leadpersons will teach you how to coordinate the efforts of a workgroup
• Define and compare the role and duties of leadperson vs. supervisor
• Identify various styles of leadership and sources of power
• Use effective techniques for communicating and listening
• Demonstrate delegation and development skills
• Define steps for implementing change
• Recognize a variety of motivation methods
• Explain conflict resolution skills
• List the steps of systematic goal setting and planning
• Describe the key stages for team building
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