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Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Managing Conflict through the Lens of Equity


When organizations commence the DEI journey of transformation, there will be conflict to break through the barriers to creating an inclusive organization. This module supports people and organizations in managing expectations for success and provides tools and resources for navigating conflict within individuals, groups of people and organizations.

This course meets the requirements of Government Code 19995.4(c) of 20-hours of continuing professional education biennially for all levels of supervisors in state service.

Supervisors and managers
  • Learn to develop and cultivate deeper relationship connections to later manage conflicts within the organizations
  • Develop skills to manage expectations and conflict
  • Learn to identify and break barriers to creating an inclusive organization