In today’s business world, success cannot be achieved without a thorough understanding of interpersonal dynamics. Especially important are those relationships between management and staff. In Managing Up, you will learn to navigate your complex relationships with those above you in organizational structure in an effort to maximize relationship building, strategic goal attainment and personal development.
• Understand the what, why and how of “managing up”
• Understand how power affects interpersonal relationships
• Analyze and manage power dynamics within the workplace
• Identify which relationships require the most management
• Identify the leadership style of your manager
• Apply techniques to anticipate the wants, needs, goals of your manager
• Create open communication and a mutually beneficial relationship
• Apply techniques to focus on outcome-oriented relationship management
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