More Than 250
Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Mastering the Art of Crucial Conversations


It is essential to learn how to have hard conversations that address the current environment of social justice and racial equity. We will explore topics like cultural intelligence, acknowledgement vs. agreement, Black Lives Matter vs. All Lives Matter, how to be an ally, and the best way to address employees. This module will share practical and timely guidance on how to engage employees around the complex and passionate issues related to systemic racism, the need for transparency and accountability in police practices, and the need for civil discourse.

This course meets the requirements of Government Code 19995.4(c) of 20-hours of continuing professional education biennially for all levels of supervisors in state service.

Supervisors and managers
  • Learn how to be an ally
  • Adopt awareness of cognitive bias to maximize the value of a diverse team
  • Foster and promote collaboration and trust among team members
  • Cultivate tools to recognize and combat microaggressions