Communication is essential as we adapt to the reality of working from home. Managers and employees need structure, assurance, and tools for managing change as we navigate the challenging task of doing our jobs differently.
This course helps both groups managers and employees adapt to remote work with efficiency and emotional intelligence. You’ll learn how to plan for and participate in virtual meetings with maximum effectiveness. And, you’ll upgrade your ability to email with clarity and care.
1. Accepting a new approach
2. Choosing the right communication tool
3. Meeting virtually with emotional intelligence
4. Composing email that’s concise yet complete