More Than 250
Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Powerful Communication Skills


In this course, you will learn how different communication styles impact effectiveness and perceptions. This course will help you be an effective communicator in various settings and in multiple channels. You will gain an understanding of your own communication style and how to adapt your style to be effective with your team, colleagues and manager.

The course meets the requirements of Government Code 19995.4(c) of 20-hours of continuing professional education biennially for all levels of supervisors in state service.

Managers and supervisors
  • Differentiate between communication styles
  • Learn to adapt different communication styles to lead your team