More Than 250
Developed through years of expertise, CPS HR teaches up-to-date skills applicable on the job.

Using Inclusive Language


As public sector employees, we work with and serve a diverse populace of individuals, often with multidimensional identities and experiences. Our written and spoken communication should empower others, promote inclusion, reduce bias, and avoid giving some groups privilege over others. This workshop will help you understand the ways word choice impacts spoken and written communication, and help you create messages and documents that build relationships and convey respect for your audience and stakeholders.

Appropriate for all levels
  • Develop skills in using inclusive language
  • Create messages and documents to convey respect for your audiences and stakeholders