It's all too common to feel as though there aren't enough hours in the day. Unfortunately, though, our energy is finite and when we push too far or too fast we will start feeling burned out. During this session, you will learn about the core areas that generate burnout and practical strategies you can use at work and home to keep this from happening to you.
Part of communicating powerfully is being prepared for difficult situations, like interruptions or disagreements with colleagues. In this webinar, you’ll learn three tips for being clear and assertive, while maintaining your credibility and relationships.
The kinds of changes today’s organizations face are complex, far-reaching, and multidimensional. In a world that is in constant flux, it is more important than ever for organizations to pivot and adjust quickly to a changing environment. This session will focus on the benefits of creating an agile organization. It will also focus on the qualities that make an organization flexible and nimble.
Training in the virtual environment can be engaging and fulfilling, but many trainers have found it hard to transition. In this webinar, you’ll learn three tips to help you transition your in-person class to a virtual platform and then facilitate your class effectively online.
Learn key communication tips to help deliver outstanding customer service to external and internal customers. This session delves into tactics for problem-solving and relationship building using emotional intelligence.
Mentoring programs have been proven to reduce high turnover rates, tackle diversity problems and improve employee engagement. Being an amazing mentor is about discovering and building upon an employee’s innate strengths and tapping into their greater worth to the organization. This session will provide guidance on how to be an amazing mentor.
People with political acumen are keenly aware of power relationships within their organizations and are able to use influence to build rapport and pursue organizational goals. In this webinar, you’ll learn three tips to forge new alliances and keep existing connections alive and relevant.
Accessibility is key to any public facing document. In this 30-minute segment we will briefly introduce some of the driving forces of Accessibility. Additionally, the general guideless needed in creating accessible documents will be covered.
Have you ever wondered how to identify specific types of conflict, how to respond to baiting language and how to use building language to respond to defensive language? Learn through experience with three interactive activities that encompass: challenging behaviors, subversive language, and the effective use of communication.