The experts at CPS HR offer a full range of credentialing services, from program design to test development and administration, to accreditation application support. Because each profession has unique challenges, we tailor our services to meet your program’s specific needs. You can rely on CPS HR to ensure the integrity of your credentialing program. Regardless of the scope, our consultants provide creative, cost-effective, and professional services that make your job easier. By choosing CPS HR, you can rest assured that you’ll have the highest quality exams delivered in a consistent and secure manner, and that your credentialing program will be legally defensible, valid, reliable, and fair.
Are you looking for organizational assessment services? CPS HR conducts comprehensive organizational and/or departmental assessments. This is accomplished by gathering data and soliciting staff input to create an accurate picture of the “as is” working environment. We work with our clients to design a recommended future “to be” structure and perform a gap analysis to guide them toward their goals.
This may involve both internal and external “customers” and stakeholders of the organization, process mapping, gathering and developing operational metrics, best practices studies, developing an implementation plan and other activities as appropriate. We may also offer change management and implementation assistance to help the client implement new organization and business process models.
JOB PRACTICE/ANALYSIS
A job/practice analysis is a systematic process used to identify the knowledge and skills required to perform the credentialed profession with at least the minimum required competence at the time the credential is earned. The job/practice analysis study provides evidence of the content validity of the credentialing test and supports the task of identifying candidates who are competent and qualified for the position. CPS HR conducts job analysis studies in adherence with all relevant professional credentialing and testing standards and guidelines. The result serves as the foundation for the test development.
TEST PLAN DEVELOPMENT
The test plan, also known as the examination blueprint, serves as a roadmap for test developers, and is the next step in our full testing services program. It will identify the specific categories on information to be included in the credentialing test, the objectives to be covered in each category, and how many test items will comprise each category.
TEST DEVELOPMENT
CPS HR provides a full array of test development services to meet your program’s specific needs. Applying best practices and decades of experience, CPS HR combines innovation with established testing and credentialing standards and guidelines to design and develop examinations to accommodate your requirements and including multiple-choice written examinations, and hands-on skills-based practical tests with results you can rely on.
TEST ADMINISTRATION
CPS HR offers test and test program administration services that include the full range of credential-related activities: full program design and management, review and evaluation of candidates’ applications including education and qualifications to determine eligibility for testing, candidate management and call center support, scheduling and administering testing processes, exam administration and scoring services. These services can be mixed, matched and combined to provide you with the most inclusive, outsourced service offering that best meets your test administration needs.
Our test administration services include all tasks associated with planning and delivering written examinations, performance tests, and any combination of these instruments for certification and employment selection. Our services are scalable and can include the complete outsourcing of your program’s test delivery function for one or more credentials. We tailor our services to meet your specific needs, ensure compliance with credentialing standards, and follow professional credentialing best practices.
We offer:
- Exam administration (paper/pencil; computer-based testing – in person, online, remote proctoring;
oral and practical) - Vast pool of skilled and trained professional proctors
- Candidate scheduling and management
- ADA compliance and other special accommodations
- Secure in-house printing of exam materials
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Every business has unique HR needs. Working together we’ll find the right solution to achieve your goals.
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