Welcome to the Future of Business Communication
Elevate Your Team's Writing Skills with CPS HR Consulting x High-Value Writing Partnership

Overview
The program consists of five days of critical content and application. Click on the tabs above to see the course content for each class.
Currently, all courses are delivered as virtual training. We incorporate an eLearning course and live virtual training. Each eLearning will take roughly four hours to complete and does not have to be completed in one sitting.
Business Writing Fundamentals
Business Writing has different demands and expectations, compared with the writing you may have done for school. Learn to shine in your career by writing clear, actionable, professional emails and documents.
Professional success depends on clear, thoughtful communication. You can use your Business Writing to both inform and connect with your readers. Your readers will appreciate writing that's clear, concise, respectful.
This course will help you put your best foot forward professionally, and develop strong relationships with your readers. This self-paced course includes strategies, examples, and practice opportunities.
- Adapt your writing to different situations
- Understand the differences between academic and business writing expectations
- Consider your reader’s needs, values, constraints, and preferences
- Apply practical strategies to make your writing more clear and concise
- Begin your message with a clear main point
- Write intentionally for your readers and to meet goals
- Write actionably to support your readers and meet business outcomes
Clear and Concise Writing
Get your message out there clearly and concisely, and feel good about your writing in the process Learn to craft concise, targeted messages that provide your readers what they want and need —without overloading them with words.
Concise writing helps prevent confusion and misinterpretation too. This course will show you three strategies for writing in a way that's naturally concise from the start. That means less editing time as well.
- Recognize the causes of wordiness in our writing
- Provide meaning to your readers quickly and easily
- Use a naturally concise sentence structure
- Avoid words and sentence structures that cause wordiness
- Choose verbs that increase concision and reduce wordiness
- Manage tone and concision simultaneously
Effective Emailing
In today's remote work landscape, leaders and teams use email more than ever. You may email with people you'll never meet in person; this means your relationships depend on your writing.
This course will help you clarify your point, give your reader action items, and spend less time writing and editing emails overall. This self-paced course includes strategies, examples, and practice opportunities.
- Recognize and respond to reader needs
- Provide your reader with a clear main point
- Provide a Call to Action to help your reader follow up
- Use a strategic subject line that increases reader comprehension
- Use the email heading functions with purpose
Strategic Writing for Leaders
Course Description
As a leader, your writing both represents you and helps you set an example. By using clear, concise writing strategically, you can positively impact not only business outcomes, but teamwork and professional relationships. The words you use with your team can also impact their engagement and performance. Writing strategically helps you use intentional writing as a management tool—to inspire, coach, direct, and provide actionable feedback. Intentional, strategic writing can help leaders project and inspire confidence, manage
conflict productively, and boost team motivation and engagement. Similarly, leaders can use intentional language to convey respect, set examples for the team, include others, and build community. This course also highlights ways choices leaders make in their writing can impact morale, retention, and team wellness. Participants get strategies for crafting messages that meet the needs of today’s readers while also building trust and conveying respect.
Learning Objectives
After taking this course, you will be able to:
Writing Performance Reviews
Course Description
Make the performance review process truly useful and applicable by using language that helps employees grow. Writing reviews takes time, but the best reviews are simultaneously concise while actionable. Provide your direct reports with clear, actionable critiques and steps forward. Learn a writing formula to ease the writing process and ensure you provide practical advice.
This course will help you write reviews that are objective, evidencebased, and motivating.
Learning Objectives
After completing this course, you'll be able to: